Servers, Service Level Agreement (SLA)

EU-Dedicated Service Level Agreement (SLA)

By default, all dedicated servers delivered with a "best-effort" (SLA) service level.

eu server

By default all dedicated servers delivered with Best Effort SLA

When you have problem or failure your support request will be handled in first come first serve bases. It includes resetting root password, fixing network stack to restore connectivity, reinstallation of OS and fixing boot loader problem apart from that no software support will be provided.

We make sure that your server is working properly. However if any hardware faults occur in your server there will be No additional charges to replace defective part and it is our aim to resolve it within 24 hours.

Why EU-Dedicated Data Centers?

netherlands unmetered server

A strong value proposition through low energy consumption

managed server germany

Climate-neutral operation: zero CO2 emissions

germany 100tb server

Good connections with carriers, other datacenters and Internet hubs

netherlands unmetered server

Service-provider-independent

game server

Scalable capacity: 9,000 m2, 40Megawatt power capacity

bitcoin server

Security: 24x7 surveillance of mission- critical installations

wow server

Reliability: a financially sound Dutch company

server hosting

Support: 24/7 on-site support, certified Cisco, Microsoft and Linux engineers

offshore hosting

ISO 27001 and ISO 9001:2000 certified

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