By default, all dedicated servers delivered with a "best-effort" (SLA) service level.
When you have problem or failure your support request will be handled in first come first serve bases. It includes resetting root password, fixing network stack to restore connectivity, reinstallation of OS and fixing boot loader problem apart from that no software support will be provided.
We make sure that your server is working properly. However if any hardware faults occur in your server there will be No additional charges to replace defective part and it is our aim to resolve it within 24 hours.
A strong value proposition through low energy consumption
Climate-neutral operation: zero CO2 emissions
Good connections with carriers, other datacenters and Internet hubs
Scalable capacity: 9,000 m2, 40Megawatt power capacity
Security: 24x7 surveillance of mission- critical installations
Reliability: a financially sound Dutch company
Support: 24/7 on-site support, certified Cisco, Microsoft and Linux engineers
ISO 27001 and ISO 9001:2000 certified
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